Support – Career CareSphere

24/7 Support

Attention caregivers! Call us today for any assistance you need—we're here to support you!

Frequently Asked Questions (FAQs)

We know you have questions—here are the answers you need.

Applying & Getting Hired

Simply fill out our quick online form, and a recruiter will contact you within 24 hours. You can also schedule your interview immediately after applying.

How soon can I start working?

Our process is fast. If you complete your interview, application, and documents quickly, you can start working in as little as 24 hours to 3 days. Depending on how efficient you complete all items.

What documents do I need to apply?

To get started, you need:
A valid photo ID
Social Security card or work authorization
Negative QuantiFERON Test within the past year
Any certifications required for the position (if applicable)

Job Roles & Working for Family

Can I get paid to take care of my family member?

If your family member is already approved for Medicaid services, you can become their paid caregiver. If they are not yet approved, we can help with the process.

What positions does Caresphere offer?

Scheduling & Shifts

How do I pick up shifts?

After completing orientation, you will get access to Caresphere Connect, where you can view and request shifts instantly.

Can I choose my schedule?

We offer flexible scheduling so you can work when it’s best for you.

Can I transfer to Caresphere if I work for another agency?

Switching is easy—apply, complete onboarding, and we will handle the transition smoothly.

Pay & Benefits

How often do I get paid?

You can choose daily pay or weekly pay—whatever works for you.

What benefits does Caresphere offer?

We provide:

Health Insurance – We offer comprehensive health insurance to ensure our employees have access to quality healthcare when they need it.
Dental Insurance – Full dental coverage is available for employees and their dependents at a minimal weekly fee.
Vision Insurance – Employees and their dependents can enroll in vision insurance for a low monthly fee.
Aflac Accident/Injury Plan – Provides direct cash benefits for injury-related costs, including medical visits, hospitalization, surgeries, and an annual $60 wellness benefit.
Short-Term Disability – Offers a $1,000 monthly benefit in case of disability due to a covered accident or illness.
Discounts & Rewards – Gain access to exclusive discounts from top brands through the largest employee discount marketplace in the U.S.
Daily Pay Option – Choose to access a portion of your earned wages daily or receive weekly pay for financial flexibility.
Discounted Scrubs – Employees can purchase scrubs and essential work gear at discounted rates, with direct home delivery available.
Holiday Pay – Earn an additional $3 per hour for shifts worked on CareSphere-recognized holidays.
Paid Time Off (PTO) – Accrue 1 hour of paid time off for every 30 hours worked, supporting a healthy work-life balance.
Employee Referral Bonuses – Refer DCWs, LPNs, or HHAs and earn bonuses for helping grow our team.

Do I get bonuses for working more hours?

If you hit your weekly hours goal, you will receive bonus rewards automatically.